Refund Policy
Last updated: 17 October 2026
Web purchases are processed by Paddle.com, our Merchant of Record. Refund requests are handled by Paddle in line with this policy.
Subscriptions
- You can request a full refund within 14 days of your first subscription payment if you have not generated any images.
- If you have used credits, we may offer a partial refund for the unused part at our discretion.
- Renewal payments can be refunded within 14 days of the renewal if no credits of the new period were used.
- You can cancel anytime to stop future renewals; you keep access until the end of the paid period.
Credit packs
Unused credit packs can be refunded within 14 days of purchase. Used credits are not refundable.
Failed images
Credits are never charged for images that fail to generate.
How to request a refund
Reply to your Paddle receipt e-mail, visit paddle.net, or contact us at [email protected].
Android app
Purchases made in the Android app are refunded through Google Play according to Google Play's refund policy.